I will never again rent from Waypoint Homes!! First, I was promised that an issue would be taken care of before I signed the lease ("we will do everything we can to make it right"), then after I sign the lease lo and behold everyone is giving me the run around. I open...Read more
Me and my family went through a month in the summer with no A/C my son has asthma and had a rough time getting through in south Atlanta, after a week they sent out a guy who knew jack about air conditioning he actually damaged other electrical wires in the house he...Read more
Waypoint Homes is very aggressive company. Read your contract. They're taking advantage of people that is looking to rent a place. I was charge double application by Amber short or Gregory Shaw never return the charges back to me. If you read their lease terms, they...Read more
Waypoint Homes - Bad experience forever..
This is the house they rent for me 5434 cedar lane ......my children was getting sick ....we moved qut ...but no sign...no phone call about my deposit......
Waypoint Homes - They squeezed every extra penny they could outta us
Fees, for everything, paying rent fee theres a 50$ paying rent fee. They are quick with an eviction notice 1st on a friday eviction notice on monday. Theyre slow to fix things, or pay the bills included in your rent ie. GARDENER, WATER BILL ETC
Waypoint Homes - Response time
Placed an application for one of their locations on Sunday July 31and paid my application fee. The realtor listed for the company as well as costumer service has bounced me back and forth to voicemails just to check the status. If this is the type of response time I receive by just placing an application I would had to image how any other request would be handled if I actually rented a home.
Waypoint Homes - Neglected Resident
This company has cause my family and I inconvenience and time missed from work, I had a septic problem for 3 days,without anyone coming to fix the problem, we were in a hazardous situation, water flooded my basement,clothes were ruined,these people do not care about their residents at all!!! All they want is the rent money!!!!
BEWARE - The property management at Waypoint Homes is unfair, and arbitrary. We were charged trip fees for service calls to fix shoddy work from the landlords terrible remodel. The property management requested that all complaints be in writing, but refused to respond...Read more
MOVE IN WAS EASY AND EFFICIENT .... AFTER THAT ALL DOWN HILL FROM THERE... REPAIRS ARE SLOW TO COMPLETE AND THE PORTAL DOES NOT MAKE IT EASY TO NAVIGATE... REFEREED SEVERAL CLIENTS TO THEM INCLUDING FAMILY MEMBERS... HAD A PAYMENT ADDRESS CHANGE WAS NOT NOTIFIED EITHER...Read more
3 months ago my house was broken into, luckily my dog ran off the intruders but left my front and back door frames broken. I filed a police report and contacted waypoint and someone came out that day and screwed a piece of plywood over the back door. Now 3 months...Read more
Complained about roach and ant infestation within the first 30 days, they sent a guy out, it didn't work. Next day roaches everywhere. I call them back, oh too bad not our concern it's been over 30 days, and that was just in the 1st month. We have lived here 6 months...Read more
Wow the Las Vegas office eve Perez and heather are the rudest people I ever dealt with ..I have been renting my home for 4 years 2 month ago all of the sudde. They say I owe 940 in HOA fees .. I requested info but never got anything except the run around next thing I...Read more
Do yourself and your family a favor, avoid these people You will regret it. They will bill u thousands and place you on collections. They need no proof of validity for the charges that they billed you for. They do not answer to the BBB only after a huge class action...Read more
Issues while renting never taken care of. Now they are keeping my deposit and over charging for things they say are messed up when the house was better than when I signed contract. Plus THEY WON'T LET ME TALK TO A MANAGER. I have been put on hold and then disconnected...Read more
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