This company hired another company to act as their representative to trim a tree on one of their rental properties. The contractors who came out to trim that tree illegally trespassed onto an adjacent property to perform their work instead of performing the work on the property they were hired to work on.
There was permanent damage done to that property, and the contractors even made threats against the owners of that property. In order to be made whole the property owners have had to seek legal counsel. Over an hour worth of video and audio footage of the illegal actions of their representatives has been provided.
Waypoint homes is taking the stance that since it wasn't them directly who vandalized the adjacent property, then it is simply not their issue. Leaving those homeowners financially responsible for the damages caused by their representatives.
Product or Service Mentioned:
Waypoint Homes Property Rental.
Reason of review: Damaged or defective.
Monetary Loss: $10000.
Preferred solution: Full refund.
I didn't like:
Have absolutely no integrity.