Waypoint Homes Contact Information

  • (855) 224-5484

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Waypoint Homes
9305 E Via de Ventura Suite 201
Scottsdale, AZ 85258

Other Info:

Waypoint Homes has officially merged with Invitation Homes and is moving forward with the name of Invitation Homes.

Social Networks:

Summary of Waypoint Homes Customer Service Calls

163 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
27% ISSUES RESOLVED

Customers Contact Waypoint Homes to Ask about:

Account:

  • “Smart Home Login”
  • “Login”
  • “Forgot password need maintance saying my account doesnt exist”

Product/ Service:

  • “Leaking fan ceiling”
  • “Ac broken”
  • “Hot water heater broke”

Payments and Charges:

  • “Rent payment”
  • “Get 1 yr rental payment history”
  • “Trying to get my money to pay a bill today”

Return/ Replace:

  • “Animal in fireplace trapped”

Refund:

  • “Refund”

Website/ Application:

  • “Status of my application”

Shipping and Delivery:

  • “Toilet seat never got delivered”

Other:

  • “View”
  • “My credit report indicate I owned your company $344 which I have no idea off”
  • “Because me and the kids dont feel save at my mom house”

Waypoint Homes Rating Stats

1.6 out of 5 stars
based on 159 reviews
See all 230 reviews reviews

Rating stats

  1. 126 reviews
  2. 22 reviews
  3. 8 reviews
  4. 3 reviews
  5. 0 reviews

Rating trend

About Waypoint Homes

Top 5 Likes about Waypoint Homes

Disrespectful, Skillful way they have bent us over, Property, Most of the people are friendly, Staff shatorri phillips robert austin

Top 5 Dislikes about Waypoint Homes

Customer service, Misrepresentation, Upper management sucks, Unreliable, Slow response

Top 5 Related Companies

Starwood Capital Group, Invitation Homes, Starwood Waypoint Homes, Principal Hotel, Blythswood Square Hotel

Summary

Waypoint Homes, Inc. specializes in single-family houses renovation and leasing. The company was founded by Colin T. Wiel in 2005. Its headquarters is based in Scottsdale, Arizona, USA. Waypoint Homes, Inc. has offices in Las Vegas (NV), Houston (TX), Phoenix (AZ), Aurora (CO), and Orlando (FL). It is a subsidiary of Colony Starwood Homes. The company owns over 30k homes in 10 US states. All lease services can be paid online by Visa, MasterCard, and American Express. Waypoint Homes, Inc. offers search tools with location, number of rooms and rent time parameters to find a home. It has the rewards program with points which can be redeemed on the company website.

Waypoint Homes reviews and complaints

Waypoint Homes is ranked 197 out of 1819 in Real Estate category

Area Served

USA

Edit Description
Show

Waypoint Homes Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Waypoint Homes to

i
Morgan Properties
Morgan Properties
Has verified representatives
385 reviews
2.6
Compare
Greystar
Greystar
622 reviews
1.6
Compare
ONEprop
ONEprop
Has verified representatives
54 reviews
1.6
Compare
Renters Warehouse
Renters Warehouse
Has verified representatives
111 reviews
1.7
Compare
Show


Report

Products and Services Sold by Waypoint Homes

Write a review
Do you have something to say about Waypoint Homes? What happened? What can we help you with?
Submit review Don't show this popup