90 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.7

Hickory Station townhomes, Mt Juliet, TN Been trying for 3 months to get bathroom vanity missing piece repaired. Continue to have bugs.

NO ONE will tell me if the neighbors, taking up THREE no-parking spaces, will be notified to not park there. My neighbor has a PIT BULL. My neighbor leaves his trash next to my front door. The Operations Mgr was here, saw all these things, exchanged pictures and he, Evan, promised to ensure repairs were done in the next day, or two.

NOT. No one will return calls from the Nashville office - in spite of my emails weekly. This is just one of several ongoing issues that are not resolved. I HATE LIVING HERE.

As a homeowner, in another state, this is exactly the kind of landlord I would hate to be. Don't let glossy NEW townhouses fool you - you'll pay for it in so many other ways.My electronic door lock is broken again - it randomly opens. I am fearful for my security. It is another WEEK until someone can come out and deactivate it.

This is also a fee your sales pro will sell you on. I have spoken with Kendall, 20x, in the Nashville office. I have emailed, maybe 40x to Sandra Walters in Nashville.

James, one of the maintenance managers (?) has been here many times, and Evan, the Operations Manager here, with pictures, and promises. DON'T BE FOOLED - even my rental (READ: SALES) agent is gone.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

Waypoint Homes Pros: Property.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Waypoint Homes Reviews

  1. 129 reviews
  2. 21 reviews
  3. 9 reviews
  4. 3 reviews
  5. 2 reviews
Waypoint Homes reviews