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This company will rent to anyone. I have been living next door to one of their homes in Lansing Illinois and each renter they put in there is ghetto and brings a lot of traffic, trouble, cars, etc with them. The current tenant has about 10 people living in a 3 bedroom...
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Anonymous
Mad but gone

These people are flat liars as I tried to past my lease to someone - they screen the new tenant and came back with her credit score not available and her dad sign with her and...

1.0
#1242536
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Waypoint Homes - Follow up waiting on contact

I am still waiting on contact from a manager. No one called back so I had to call in again. And now have been waiting for the regional manager to get involved and am still waiting on a call.
#1239344
Pls stay away. They buy neglected foreclosed homes, paint them and rent them out. Our house was full of mold. My wife was pregnant. They would transfer you from one department to another to avoid having to deal with the service calls. We had a mold inspection done...
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1.0
#1229736
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Waypoint Homes - Total scam. Hiring an attorney

Waypoint is a total scam. I would reccomend no one rent from these people. They lie and dont care about their tenants. I cant wait to see them on the news again.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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#1228037
My day in court is finally here! April 19th is the day I get to show the courts the HOA scam Waypoint/Colony/Invitation Homes (whatever name they go by now) pulls with their tenants. It is the property managements responsibility to notify their tenants when the...
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WaypointHomes
WaypointHomes
Waypoint Homes Verified Representative

Hi - We would like to look into this further. Can you please email us your above review and the IH property address in question to social@invitationhomes.com? Thank you.

1.0
#1224105
What happened? I got tangled up with a bunch of liars. When did it happen? I’m still after a year dealing with these crooks. Tried to talk to them? Multiple times with several incompetent and rude office staff. I’m just going to tell you straight....run!! Dear God in...
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1.0
#1222795
please renters dont rent from this company. you will have regrets. Once again i call about issues. i had a schedule appointment today. No one showed up or called No one. i called and they said we sent you an email. i am at work---i cant check my email. They wanted...
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1.0
#1220538
This company hired another company to act as their representative to trim a tree on one of their rental properties. The contractors who came out to trim that tree illegally trespassed onto an adjacent property to perform their work instead of performing the work on the...
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1.0
I didn't like
  • Have absolutely no integrity
#1212109
Hurricane Irma caused a 100' tree to fall on our house.it crushed part of the roof that is still up repaired. They have sent out (too many) contractors to look at the roof, yet we have video of drops collecting in our hand. We have threatened to sue many times, they...
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Anonymous
Erica LaF-Valentin

Same here ever since the hurricane we have had roof rates.....they set one trap and never came back and they are up there all night destroying our stuff and chewing through bo...

WaypointHomes
WaypointHomes
Waypoint Homes Verified Representative

We are very sorry to hear about your experience and would like to have a representative reach out to you. Can you please email us your full name, above review and property add...

I bought my first home in 2015. One of my neighbors was in the process of selling his house. Waypoint Homes picked up the property and began renting it out. It has since been rented out twice now and both times have been to large groups of people that blatantly do and...
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WaypointHomes
WaypointHomes
Waypoint Homes Verified Representative

Hello - We would like to have a representative reach out to you for further assistance. Can you please email your full name, review and IH property address in question to soci...

#1197992