I have called this company several times but am only able to leave a message. Never able to speak to anybody in customer service for non maintenance questions. I have the local number but it is never local and goes straight to maintenance. The 800 number folks have...Read more
This was the worst company they took mymoney by stealing four 50 dollars fee. They said a agent is suppose to contact you about the property that's another lie. No one help us we never seen a property nothing. So we tried to get the money back and they said that it's...Read more
Waypoint Homes - Unethical
Always paid rent on time. Gave notice to leave, had to follow up on final day of residence. Several days later rep emailed to acknowledge and forwarding address was provided. Two months later, just received a collection notice. Never received a final statement.
1. 2nd time trying to view this house unsuccessfully 2. Keybox does not work 3. Customer service has far too many teleprompters. 4. Tried to get someone to come out to fix the box....unsuccessful 5. I had to take off work to do all of this...missing a days pay. 6. I...Read more
Waypoint Homes - Theft by deceit
All I can say is I was wronged in Colorado in 2016 and I will be filing a claim for my deposit back plus the cost to move. CR -308 the warranty of inhabitability is all there is to say about this company.
Waypoint Homes - Can’t log in online to pay rent
Trying to lay rent on time and can't offices aren't open til Monday which is after the 3rd and i don't want to get penalized need someone to contact me asap!
This company will rent to anyone. I have been living next door to one of their homes in Lansing Illinois and each renter they put in there is ghetto and brings a lot of traffic, trouble, cars, etc with them. The current tenant has about 10 people living in a 3 bedroom...Read more
Waypoint Homes - Follow up waiting on contact
I am still waiting on contact from a manager. No one called back so I had to call in again. And now have been waiting for the regional manager to get involved and am still waiting on a call.
Pls stay away. They buy neglected foreclosed homes, paint them and rent them out. Our house was full of mold. My wife was pregnant. They would transfer you from one department to another to avoid having to deal with the service calls. We had a mold inspection done...Read more
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