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We signed a lease for 6/16th with Waypoint. As of Friday 6/2nd we were notified there was a mix up with the tenant in the home and that we may not be able to move in until the end of the month?!

On Monday 6/5th we received a call that it was an error in paperwork and that we were good to go. Tuesday 6/6th we found out that they couldn't get in to the home and that they didn't know when we could move in?! Remember our lease STATES 6/16th!

I informed them that their mistakes aren't my problem and that this needs to be resolved. I guess they are clearly idiots and they then sent us an email stating they were voiding the lease( which is illegal) because we are unwilling to work with them.

Reason of review: Poor customer service.

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