Product: Waypoint Homes Customer Care Clear all filters (0 of 32 reviews match)
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What happened? I got tangled up with a bunch of liars. When did it happen? I’m still after a year dealing with these crooks. Tried to talk to them? Multiple times with several incompetent and rude office staff. I’m just going to tell you straight....run!! Dear God in...
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1.0
Product
Waypoint Homes Customer Care
#1222795
Since moving into our home, we have had multiple leaks and plumbing related issues.We have been very patient, and used the their services consistently. After a 3rd ceiling leak (this does not include the kitchen sink leak, the back yard flooding, the busted sprinklers...
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Anonymous
Anonymous

Sign up for legal svcs 15$ a month. They break so many tenant laws its insane. The law states that you should have peaceful use. See tbe attached fl laws.https://www.florid...

Anonymous
William

You have committed a fundamental error in your handling of the complaints.You engaged in verbal altercation with persons who are suited by temperament and training to agitate,...

1.0
Product
Waypoint Homes Customer Care
#1160896
Waypoint Homes/Invitation Homes is the worst company ever!!!They are unprofessional, don't care about their properties nor their tenants and are NOT responsible! I had an issue with my a/c, which I think is a pretty big deal, and if it wasn't for my husband and I being...
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Anonymous
Sarah Dirkse

They did the same to me. We are suing them. Court date is in January. I suggest you do the same. Our deposit was over 3000 then they decided to take it all and charge us anoth...

WaypointHomes
WaypointHomes
Waypoint Homes Verified Representative

Hello - We're so sorry about this. Please email us your full name, property address and review to social@invitationhomes.com. Thank you.

1.0
Product
Waypoint Homes Customer Care
#1139661
We have promblem with our hot water we contact the company it took a week before they sent someone out when they came out we had to almost another week for a work order after the work order they came to fix it.We still had the same issue call them again another person...
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Product
Waypoint Homes Customer Care
#1133905
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Waypoint Homes - Never fixed anything in home

My dauggter rent a home here in lehigh acres, fl. And had isdues with tgem couldnt get them to fix anything. And eventuslly was evicted out of home. Her and her baby.
Product
Waypoint Homes Customer Care
#1132209
Waypoint Homes - No Personal Experience
My ac has had problems since I moved in, with no end to the problem .My family and I have been in the heat of the summer months without ac and all we get are techs that don't know what they are doing. Call the West Palm Beach office and the reply is call maintenance ,...
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LAFamily
LAFamily

Waypoint Homes is currently being bought by Invitation Homes and it is only going to get worse. You can join our Facebook group here: https://www.facebook.com/groups/Tenantsof...

WaypointHomes
WaypointHomes
Waypoint Homes Verified Representative

We are so sorry to hear about your ongoing AC issues and would like to take a look at your work order. At your earliest convenience, please email us your full name, review and...

Product
Waypoint Homes Customer Care
#1113541
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Waypoint Homes - Upset

This company is worthless horriable customer service . i have had problems with my irrigation grass is dead i have water leak 5 months have not been resolved and water im paying is really high. They refuse to credit me untill this is fixed. I will hired a laywer i will get my money back..
Product
Waypoint Homes Customer Care
#1110570
When is this place going to be shur down for having the lowest sta cards of business imaginable.I've had nothing but problems with this place. I've put in work orders for leaking pipes which is a max 72 hour window for them to replace and they never showed. On top of...
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WaypointHomes
WaypointHomes
Waypoint Homes Verified Representative

We're so sorry to hear about your experience and would like to gather more information from you so that we can further assist. Please email us your full name, review and Waypo...

1.0
Product
Waypoint Homes Customer Care
#1103007
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Waypoint Homes - TTHEYBREACHED MY RENTAL CONTRACT

Moving out now and they already shut off my water ... I have a list of the issues I have dealt with ... and never received as much as a phone call or email correspondence ... If I had more time right now I would definitely blow your mind ... I am sickened by the way they have done buseness.
1.7
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Product
Waypoint Homes Customer Care
#1100092
I have a leak-Called and they set up apointment for same day.12-5. took day off and at 4 called to check status and was told that I would not get someone out as they had no one to go out today, yet in the morning I was given a time frame of 12-5.Called back and it...
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WaypointHomes
WaypointHomes
Waypoint Homes Verified Representative

Hello,We are very sorry to hear about the scheduling issues you have had. Can you please email us your full name, review and Waypoint property address? We'd like to take a loo...

Product
Waypoint Homes Customer Care
I liked
  • Disrespectful
I didn't like
  • Upper management sucks
  • Not being tentative
  • Deceitful
#1096962