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1.4

Worst. Mgm't.

Company. Ever. The lease contract is a double-standard. Maintenance is a joke.

NEVER answer the phone or call you back after you leave a message. My home was "remodeled" right before we moved in... Took me all of an hour to determine that the remodeling crew was probably two or three homeless dudes that got screw guns and paint brushes slapped in their hands. Not a single door in this house was hung properly.

The cheapest materials imaginable were used; i.e., carpet, paint, concrete sealer, etc. And the landscaping was a disaster. Turns out that the house stood vacant for almost a year before I moved in, so the HOA was chomping at the bit to stomp on me at every opportunity about the house. Of course the maintenance process didn't really resolve anything.

Rent increased faster than the market. After 18 months of my sweat, money, and effort, the landscaping is tolerable, but I got zero reprieve from the HOA and no help from the property management. The icing on the cake is when I initially contacted Colony American about the house, my first question, "Is this house part of an HOA?", I was given the definitive answer of "No, none of our properties are in association groups." Bold faced lie.

I have nothing good to say about my experience in this Colorado Springs home. Just happy to be out at the end of this month.

Reason of review: Not as described/ advertised.

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