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1.0

Waypoint Homes/Invitation Homes is the worst company ever!!! They are unprofessional, don't care about their properties nor their tenants and are NOT responsible!

I had an issue with my a/c, which I think is a pretty big deal, and if it wasn't for my husband and I being on top of them they would not care! We were out of our house for 7 days even with us being on top of them!

I've been in the home for 3 months and can't wait to get out of there. Not to mention I've heard from neighbors and MAINTENANCE PEOPLE that the company DOES NOT CARE!

Reason of review: Poor customer service.

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Guest

They did the same to me. We are suing them.

Court date is in January. I suggest you do the same. Our deposit was over 3000 then they decided to take it all and charge us another 1000.

On top of that, we had to leave our home due to the major mice and cockroaches infestation. They tried to charge us for moving out early even though we were protected under tenant laws.

Ellison Iuw

Hello - We're so sorry about this. Please email us your full name, property address and review to social@invitationhomes.com. Thank you.

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